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PDSA and OODA – Complementary Systems from Complimentary Men
by Dean Lenane, Managing Director/Geschaeftsfuehrer at Fisher Dynamics, Cologne I had the privilege of working with Dr. W. Edwards Deming during the early 1980’s when he was reintroduced to the American business environment. Deming had of course become something of a … Continue reading
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The Human Dimension of Change
By Dan Strongin and James Manning Originally Published in the Journal of Global Business and Organizational Excellence • DOI: 10.1002/joe.20357 • November/December 2010 (note: A maquiladora is a company under Mexican law with Mexican and foreign partners, set up to manufacture … Continue reading
Most Important Leadership Quality
By Hans Norden Recently, IBM published the results of over 1500 face-to-face interviews with CEOs, General Managers and senior public sector leaders from around the world, in a paper called “Capitalizing on Complexity”. They found that the most pressing challenges … Continue reading
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Tagged CEO, Complexity, Leadership
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The Unexpected Outcome of Sending People into Space
The most important outcome from the space program may be the experience itself: the overview effect. This really interesting video, is best left to be experienced without muddying it up with interpretation. It is really quite a mind changer.
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The Pseudo Science of Performance Management
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The only possible Economy: creating Socially Useful Value
By Jordi Cabré One could ask why some companies are successful and others are not, or why some have short-lived success and others maintain it over time. The answer is as simple as it is hard to believe. We have … Continue reading
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Price vs Cost
PRICE VS COST: A DEGREE IN STUPIDITY “It was a dark and stormy night…” which is the way that most horror stories begin. But this was a horror story that would have long-term inpact and would affect basically thousands of … Continue reading
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Quality and Deming in a Nutshell
by Rafael Aguayo I was taken aback recently when some people who knew me personally but were not familiar with my work asked me what my books were about. I went into a long winded comprehensive explanation that probably left … Continue reading
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Management in the 21st Century: Sustainable Development or a Narcissistic Drowning
By Travis Higgins “No matter where we hail from or who our parents were,we are descendants from the hardy survivors of unimaginable catastrophes. Each of us is a runner in the longest and most dangerous relay race there ever was, … Continue reading →